Visit Japan Web is Japan’s official online service for arrival procedures, including immigration, customs declaration and tax-free shopping service. This guide focuses only on Visit Japan Web: what it is, who can use it, what information is required, how the QR code works and how it differs from a Japan eVISA.
Visit Japan Web is an official online service provided by Japan’s Digital Agency for travelers entering or returning to Japan.
It allows travelers to complete arrival procedures online, including immigration, customs declaration and tax-free shopping service information.
Visit Japan Web is not a visa. It does not replace a Japan eVISA, visa sticker, visa exemption or any other entry permission required for Japan.
The official Visit Japan Web website is vjw.digital.go.jp.
You should use the official website when entering passport, travel, immigration and customs declaration information.
Be careful with unofficial apps or websites using names similar to Visit Japan Web.
Visit Japan Web can be used by international travelers and Japanese citizens entering or returning to Japan.
Foreign visitors can use it to prepare arrival information before reaching immigration and customs control.
Japanese citizens and residents returning to Japan can also use the service for relevant arrival procedures.
Visit Japan Web is the official online service for completing arrival procedures in advance.
Japan Customs requires passengers entering Japan to submit a Declaration of Accompanied Articles and Unaccompanied Articles. Japan Customs also recommends submitting declarations electronically through Visit Japan Web.
Paper customs declaration forms may still be available, but using Visit Japan Web can make the process smoother at airports that support electronic declaration gates.
Visit Japan Web allows eligible travelers to enter immigration-related information online before arrival.
This can include passport details, traveler information, arrival date, flight details, address in Japan and other information requested by the official service.
Using Visit Japan Web can reduce the need to complete paper arrival forms at the airport, depending on the procedure available for your trip.
Japan Customs recommends electronic customs declaration through Visit Japan Web.
After entering declaration information, Visit Japan Web creates a 2D code containing the customs declaration information.
At the airport, travelers can use the 2D code and IC passport at electronic declaration terminals where available.
Visit Japan Web can generate a 2D code for arrival procedures after the traveler has completed the required information.
Japan Customs states that travelers can hold the 2D code and IC passport over the scanner at the electronic declaration terminal.
Keep the code available on your phone before landing and make sure your device has enough battery.
To use Visit Japan Web, prepare your passport details, personal information, flight or transport details, arrival date, address in Japan and contact information.
You may also need to complete customs declaration details, including information about accompanied and unaccompanied articles.
Use the same information as your passport, visa, ticket and accommodation booking to reduce the risk of mistakes.
First, go to the official Visit Japan Web website and create an account or sign in.
Then register your traveler details and planned entry or return information. Complete the immigration and customs declaration sections shown by the official service.
After submission, keep the generated code available on your phone for use during arrival procedures in Japan.
Visit Japan Web and Japan eVISA are separate services.
Visit Japan Web is for arrival procedures, including immigration and customs declaration. Japan eVISA is a visa application system for eligible travelers who need a visa to visit Japan.
If you need a visa, Visit Japan Web does not replace it. If you already have a visa or are visa-exempt, Visit Japan Web can still be useful for arrival procedures.
Families and groups should prepare passport and travel information for each traveler before starting Visit Japan Web registration.
Each traveler’s details should be checked carefully, especially passport number, name, date of birth, arrival date and address in Japan.
For children and accompanying travelers, follow the official Visit Japan Web instructions shown during registration.
If your flight, accommodation or arrival details change before traveling to Japan, sign in to Visit Japan Web and check whether your registered information should be updated.
Common details that may need correction include flight number, arrival date, address in Japan, passport details or customs declaration answers.
Do not wait until immigration or customs control to fix information if you can correct it before travel.
Use the official Visit Japan Web website at vjw.digital.go.jp.
Be careful with unofficial websites, apps or guides that imitate the official service, ask for unnecessary payment or collect sensitive personal data.
Before entering passport or customs information, check the website address carefully.
Visit Japan Web is Japan’s official online service for arrival procedures, including immigration, customs declaration and tax-free shopping service.
The official Visit Japan Web website is https://www.vjw.digital.go.jp/.
No. Visit Japan Web is not a visa. It does not replace a Japan eVISA, visa sticker or visa exemption.
No. Visit Japan Web is used for arrival procedures. Japan eVISA is used by eligible travelers to apply for an electronic visa.
Yes. Japan Customs recommends submitting customs declarations electronically through Visit Japan Web.
Visit Japan Web can create a 2D code containing declaration information after the required information has been completed.
You should prepare passport details, traveler information, flight or transport details, arrival date, address in Japan, contact information and customs declaration details.
Japan Customs states that existing paper customs declaration forms can still be used, but it recommends electronic declaration through Visit Japan Web.